All posts by DigitalNetHosting

In the last decade, ERP software has exploded into the global business landscape. With the opening up of the Indian economy, there has been a turnaround growth in different industry verticals thereby helping them reach a level of maturity that demands advanced technology to efficiently manage and streamline their processes. This growth and along with the associated competition and quest for enhancing market share has led the organizations to re-look at its processes and procedures and put in place proper processes enablers and solutions to make its business more efficient and effective. Many Indian industries already have realized the need for ERP solutions, and the industry-related market growth should match the expansion of the sector as a whole.

According to a research report, The Indian ERP market experienced compounded annual growth rate of 25.2 per cent during the period 2004-2009. The market was $83 million in 2004, and is projected to be around $160-180 million in 2010. Some of the potential target segments which have shown high penetration are Automotive, Steel, Consumer Durables, Engineering, Retail, Communications and Textiles thereby making it attractive for the ERP vendors

An ERP package can streamline and automate different important functions of an organisation such as accounts payable, accounts receivable, activity management, benefits administration, and billing, invoicing and cost tracking (for project-based businesses), payroll, Sales and Marketing. With ERP, companies can also improve cash management, while manufacturing firms can practice more effective capacity planning and cost containment.

Major Benefits

?     A primary benefit of ERP is easier access to reliable, integrated information, elimination of redundant data and the rationalization of processes, which results in substantial cost savings.

?     It enables decision-makers to have an enterprise-wide view of the information they need in a timely, reliable and consistent fashion. The system provides consistency, visibility and transparency across the entire enterprise.

?     The integration among business functions facilitates communication and information sharing, leading to dramatic gains in productivity and speed.

Market Trends in the Indian ERP Market

?     SMBs as a potential market for ERP Vendors: Most of the mid sized organizations are working with applications which are non-integrated and on disparate technology architectures, built in-house. This has resulted redundant technology, loss of support, non availability of critical information at the right time resulting in overall business loss. ERP vendors in India will have a great opportunity when they explore into the untapped areas of the SME segment with innovative practices tuned to mid size organisations processes and business needs. Companies like Sage Software has focused on this segment in a major way, which we can see their various product offerings for SMBs on http://www.sagesoftware.co.in

?     Adoption of ERP as a Service (SaaS)–SaaS (Software-as-a-Service)-based Enterprise Resource Planning (ERP) is an on-demand deployment of ERP software, where the user can access the software through license as a Web-based service. It provides an alternative to implementation or maintaining ERP software. SaaS – based ERP includes finance, order management, inventory control, purchasing and manufacturing functionality. The increasing popularity of the SaaS-based applications account for the growth of ERP, as the enterprise resources are maintained by a service provider.

There needs to be no doubt in the promising opportunities and prospects of ERP in the future in both software and non software sectors. Whether your growth plans include buying and selling in the global marketplace, adding more talent to your team, or expanding your services, ERP has the tools and the flexibility to successfully accelerate your business expansion and streamline existing business and operational processes thereby improving efficiency and productivity.

Source by Manish

This product in the past was introduced by Great Plains as Small Business Manager and currently it is part of Microsoft Dynamics family of ERP products. SBF is in essence scaled down version of Great Plains Dynamics with DYNAMICS.DIC – Dexterity written business logic dictionary. Current version is 9.0. It also has FRx reporting, version 6.7 is distributed with latest SBF. As Small Business Financials is for small businesses, it is often common that they do not upgrade to the new version and even skip one or two versions. In this small article we will consider upgrade scenario from version 6.0 to 9.0:
1. Microsoft SQL Server or MSDE version. If you are on 6.0, you may already be on SQL 2000. Version 9.0 could be hosted in SQL 2000 as well or you may consider after upgrading SBF to 9.0 also update MS SQL from 2000 to 2005

2. Intermediate version 7.5. We recommend you to stick to upgrade path via version 7.5 as in our opinions it was very solid and bug free versions of Great Plains Dynamics. On the Server, insert CD of SBF 7.5, and select install Multi-User Server components. Be sure to make a backup prior to upgrading, plus print out major reports: balance, P&L, AR and AP aging – we recommend you to compare it with the same after upgrade reports

3. Continue toward version 9.0. You do not need to enter 7.5 reg key, assuming you have them for version 9.0. Version 9.0 installs into standard path on drive C Program Files: MicrosoftSmall Business Financials

4. Modified Reports. These are stored in Reports.DIC file. SBF Utilities will offer you to upgrade modified reports. Please know that not all the reports could be upgraded, some of them need to be rebuilt or re-modified.

5. FRx upgrade. It is similar to FRx for Microsoft Dynamics GP. You again should be aware about ODBC connection, data tables in Dynamics database as well as know the role of sysdata folder, where FRx configuration files reside

Source by Andrew Karasev

BSOD errors are annoying and time consuming. Once they happen you have pretty much no choice than reboot and lose hours of work. Here are three tips on how to avoid blue screen of death freezes.

Use a registry cleaner – All BSOD errors arecaused by registry issues:

• bad drivers
• missing dll objects
• other unresolved issues

There are hundreds of excellent registry cleaners, free and otherwise. I personally suggest that you go for one that can automate the registry clean-up process, say every second week etc.

Use XP rather than vista – Vista is still at a relatively early stage there are still a huge number of drivers issues. I personally suggest you give the folks at Microsoft time to iron out all the issues before you actually go out and buy their stuff.

Stay clear of freeware – I know this is a rather controversial statement. perhaps should I instead say: AS for anything else in life you usually get what you pay for. I’d rather pay for an application than download a cheap but unreliable equivalent.

Use original drivers – I have to admit, the temptation is great to go out and download the best available drivers for your components. Most of these third-party drivers however are either generic or simply badly written. They end up causing all sorts of issues once you download them.

You’d be surprise how easy it is to get the original and updated driver directly from the device vendor. In fact most would let you get the latest driver free off their website!

Source by Amene Katanda

iPhone is the latest invention of market and people are ready to buy this new technology. Today millions of people are using this amazing device. Every one wants to buy new phone to get benefits of latest technologies. iPhone is the device full fill your all requirements like music, video, movie, internet browsing, camera and much more which was not available in a mobile phone. You also use iPhone to store important data like maps, calendar, contacts and photos. So now it is a very precious and valuable thing for us. But today there are many causes of iPhone data loss like iPhone broken or virus attack.

To solve this problem you need to download iPhone backup tool. It is one of the best ways to secure & safe data. This software allow you to backup your data in PC that your can also use it in future. You can easily copy your music, video, photos into PC. Remove the chances of data loss by using iPhone Backup software. People also use this to make backup for your contacts, bookmarks, iPhone setting very easily and simply. Try this software for your iPhone.

Many people think that making iPhone backup process would be very tough but it is not true with iPhone backup utility. It is a very user friendly and easy to install software. It also allows you to copy old iPhone data to new one. It is not certain that whenever your iPhone file get corrupt so remove the chances of any type of data loss problem and make full backup to your data into PC. Download this software online.

For more information about iPhone Backup Software visit http://www.iphonebackupsoftware.org

Source by Maria Rita

The fast moving global business environment and competitive pressures have increased dependence on IT to create differentiated value at lower cost structures. This has created a massive demand for reliable enterprise hosting solutions that deliver high-availability, enterprise class infrastructure, without requiring companies to spend too much time, efforts, or costs.

Enterprise hosting, as the name suggests, refers to a broad umbrella of hosting services for enterprises looking for high-availability, high-performance, flexible solutions for their business-critical applications and the underlying infrastructure. However, it is important to reach out to the right enterprise hosting provider to reap the full business benefits.

Selecting a good enterprise hosting provider requires multiple considerations. Here are a few key aspects to consider while selecting your enterprise hosting provider:

• Core enterprise hosting expertise: The enterprise hosting provider should have a track record of completing multiple implementations and hosting projects in the past for various organizations and across industries. This will indicate that your provider understands all the IT challenges faced by enterprises and has the required experience and capabilities to deliver reliable enterprise hosting services.
• Best in class infrastructure: Check that your enterprise hosting provider has cutting-edge infrastructure in place to be able to alleviate all your hosting worries. The enterprise hosting providers that have multiple enterprise class Data Centers equipped with the latest tools and technologies for hosting, monitoring, reporting, security, and technical support, are surely a good bet. Also, see if the provider offers dynamic platforms like cloud computing, virtualization, etc., to help you leverage technology in the most efficient and cost-effective manner.
• Reliable, Customizable Offerings: Find out if your enterprise hosting offering includes features such as back up of remote data, disaster recovery, 24×7 technical help desk services, and security monitoring to ensure that your IT systems and data are safe. Also, to achieve maximum value from hosted IT environment, go for a provider who customizes offerings based on your business needs, and not vice versa.
• Transparency in hosting environment: It is important that you have complete transparency and control over the hosting environment. Look for enterprise hosting providers that offer web-based monitoring and reporting tools. These tools offer a single point that gives a near real-time insight into the performance and availability of the hosted infrastructure, and also log and track all service requests and faults. This gives the organizations complete control over their hosted systems, even though they are operating out of the provider’s data center – ensuring complete peace of mind.
• Cost efficiency: The primary reason for outsourcing the IT environment to an enterprise hosting provider is to reduce the upfront and unexpected capital costs, and get a predictable operation cost. A good enterprise hosting provider not only meet these needs, but also suggests ways to increase the return on IT investment by using newer, cost-effective technologies such as virtualization, load balancing cloud computing, etc.
• Robust Service Level Agreements: SLAs are a key part of any hosting contract, and can actually save money for the customers. Ensure that the enterprise hosting provider offers guaranteed SLAs for availability, performance, and problem resolution in alignment with your needs, and does not overcharge for it. Also, see if the providers stipulates clearly what would happen if the provider does not meet the expectations as mentioned in the SLAs.

It is important that before you begin evaluating an enterprise hosting provider, you must be clear about your own business needs. This will surely make the decision easier. Remember, enterprise hosting is a long-term partnership and you must choose a provider carefully to get the most bang for your bucks!

NaviSite is a leading enterprise hosting and application services provider with over a decade of experience and a network of 16 SAS 70 Type II certified data centers. NaviSite’s rich portfolio of enterprise hosting solutions optimize business-critical IT infrastructure’s performance and provide the flexibility required by enterprises to meet their current as well as future business needs.

Source by Neerja Kumar

Proactive monitoring is an advanced system that helps in monitoring the server in case of any deadlocks. It is a unique system which keeps checking the server of an organization on a 24×7 basis. The system provides a proactive check of the data and if any problem is identified then the staff from the relevant department is sent to rectify it immediately. The system is provided to clarify the problems both internally as well as externally.

The system mainly helps users to be assured of immediate notice in case of server problems. It can be major crisis if the server is down or any sort of deadlocks arise, especially in an IT company. This system is set to look into the problem before it flares up. The monitoring is done at different levels which includes the server, network and software is all under constant surveillance.

At the network level, the system monitors both the server and the service. It regularly verifies the service and if any problem is detected then it arranges for ways to check it. At the software and server level the organization keeps a track of different hardware, CPU and memory usage. In detecting a problem the engineer is informed and the problem may be dealt with either internally or by an external expert.   

This software operating system helps organizations keep track of all important stored data from getting destroyed or damaged, especially on a remote service.

One of the divisions of monitoring is database monitoring. This monitoring is essential as it keeps the data updated. Before conducting this make a plan on how to detect the problem.  You need to make periodical changes in the previous data, update and keep it advanced.

There are many benefits that the clients obtain from the proactive customer support, which are:

#1 It provides information of system errors or problems that could otherwise become a critical issue. The unmonitored systems go through a lot of risk that can prove to be harmful for the hard drives. The proactive system of operation helps to deal with it in emergency situations where the information stored in the computer can be lost which may in turn affect the critical data and thereby the productivity of the company.

#2 The transparency of the system is great for the service provider. Clients can also view the constant monitoring and will know that the provider is regularly updating system performance and is ready to tackle crisis at any time.

#3 The system also helps in saving money since there the regular monitoring ensures aversion from major crisis. Even the cost of the hourly monitoring is less compared to the loss it would otherwise procure. 

Opting for the proactive support system is a viable business choice. Their automatic analysis and demonstration of data keeps it safe.

Source by Jenny Halimi

This product in the past was introduced by Great Plains as Small Business Manager and currently it is part of Microsoft Dynamics family of ERP products. SBF is in essence scaled down version of Great Plains Dynamics with DYNAMICS.DIC – Dexterity written business logic dictionary. Current version is 9.0. It also has FRx reporting, version 6.7 is distributed with latest SBF. As Small Business Financials is for small businesses, it is often common that they do not upgrade to the new version and even skip one or two versions. In this small article we will consider upgrade scenario from version 6.0 to 9.0:
1. Microsoft SQL Server or MSDE version. If you are on 6.0, you may already be on SQL 2000. Version 9.0 could be hosted in SQL 2000 as well or you may consider after upgrading SBF to 9.0 also update MS SQL from 2000 to 2005

2. Intermediate version 7.5. We recommend you to stick to upgrade path via version 7.5 as in our opinions it was very solid and bug free versions of Great Plains Dynamics. On the Server, insert CD of SBF 7.5, and select install Multi-User Server components. Be sure to make a backup prior to upgrading, plus print out major reports: balance, P&L, AR and AP aging – we recommend you to compare it with the same after upgrade reports

3. Continue toward version 9.0. You do not need to enter 7.5 reg key, assuming you have them for version 9.0. Version 9.0 installs into standard path on drive C Program Files: MicrosoftSmall Business Financials

4. Modified Reports. These are stored in Reports.DIC file. SBF Utilities will offer you to upgrade modified reports. Please know that not all the reports could be upgraded, some of them need to be rebuilt or re-modified.

5. FRx upgrade. It is similar to FRx for Microsoft Dynamics GP. You again should be aware about ODBC connection, data tables in Dynamics database as well as know the role of sysdata folder, where FRx configuration files reside

Source by Andrew Karasev

For successful running of call center operations you need to have the knack of managing numbers to avoid overstaffing. And among numbers most important is the figure for call center staffing i.e. the number of people who respond to customer calls every hour. Since the biggest part of call center costs, nearly 65 percent, relate to call center staffing it becomes crucial to have the correct number of staff in the right places for maintaining proper service levels and controlling costs. This demands a systematic approach in the calculation of call center staffing requirements and evaluation of service and cost trade offs.

The very first step for determining the optimum number for call center staffing is forecasting of call loads, analysis of historical data, seasonal patterns and trends in order to create monthly estimates and then use day-of –the-week and time-of-the-day patterns for breaking down the figures arrived at into half-hourly/hourly forecasts.

For call center staffing the staff workload can be determined by making some simple calculations using the forecasts about anticipated call volumes and realistic assumptions related to AHT (average handling time). These calculations involve multiplying the number of calls forecast for an hour with the AHT (assumed) of each call which includes both conversation time and wrap up time such as that for filling out a form or updating customer database.

AHT plays a critical role in call center staffing calculations. There are variations in average handling time by the time of the day and the day of the week. Therefore using an average figure for AHT will be imprecise and may contribute to overstaffing or understaffing. Therefore it is essential to use AHT numbers according to the time of the day/day of the week in calculations for deriving optimum call center staffing figures.

Call center staffing has a significant impact on service levels. Although there are no industry standards for this, in general call center service level goal is pegged at 80. Reliable figures arrived at after detailed calculations show that due to shrinkage i.e. the unproductive time during which agents are not available to handle calls, actual call center staffing for achieving a service level of 80 would need an additional 30% staff. Shrinkage is a reality that exists due to activities like meetings, training sessions, breaks, off-phone work and general unproductivity including that which is due to the random style of inbound calls in call center operations.

Barring the additional staff needed in call center staffing for maintaining adequate service levels despite shrinkage, any overstaffing is a drain on the center’s financial and other resources and needs to be strictly controlled and can easily be done by using suitable call center staffing software.

Source by Shaun Passley

Trying to convert pmd files to pdf properly can be quite frustrating as there are many solutions out there that not always fulfill what they promise. No doubt – p.d.f (portable document format) is the most popular method to transform docs from one format to some kind of a ‘universal’ format, for example text based docs, presentations, and basically all file types. This technology can truly help you when you exchange files with others – Follow this quick report and i’ll show you how this can be done at minimal effort.

First of all, it is important to understand what this technology is all about – basically it enables you to ‘print’ any file you choose into a universal virtual ‘electronic paper’, so the new ‘transformed’ files would look the same on any operating system and computer settings. Only after you start using it, you realize how powerful it is, suppose you’ve created an xls (excel) spreadsheet and you’ve used a specific font, style, and color – it’ll maintain all font settings intact, following that, any pc or mac user that opens any of your pdfs would be able to see the exact and original font(s), style(s), and colors.

Now that you’ve got the idea let’s locate the appropriate software that’ll enable you to convert pmd files to pdf at minimal cost and effort. When searching the internet you’ll be amazed with how many solutions there are in this field, you can save a lot of precious time just by verifying that they provide you with several important features. Here are several key features you should check for: should be able to let you control the security settings of your PDFs (passwords, access permissions, encryption), and it must support the latest Acrobat Reader format.

The easiest way to convert pmd files to pdf is to locate solutions that already offer free evaluation without having to commit to anything, this way you can truly see how good it works. Very important – see if they offer a professional and responsive support. Just before you choose one of these solutions – it is highly important to see whether the application suggests software updates, it assures that you always work with the latest standards and compatibility.

Source by Tim Danenberg

Proactive monitoring is an advanced system that helps in monitoring the server in case of any deadlocks. It is a unique system which keeps checking the server of an organization on a 24×7 basis. The system provides a proactive check of the data and if any problem is identified then the staff from the relevant department is sent to rectify it immediately. The system is provided to clarify the problems both internally as well as externally.

The system mainly helps users to be assured of immediate notice in case of server problems. It can be major crisis if the server is down or any sort of deadlocks arise, especially in an IT company. This system is set to look into the problem before it flares up. The monitoring is done at different levels which includes the server, network and software is all under constant surveillance.

At the network level, the system monitors both the server and the service. It regularly verifies the service and if any problem is detected then it arranges for ways to check it. At the software and server level the organization keeps a track of different hardware, CPU and memory usage. In detecting a problem the engineer is informed and the problem may be dealt with either internally or by an external expert.   

This software operating system helps organizations keep track of all important stored data from getting destroyed or damaged, especially on a remote service.

One of the divisions of monitoring is database monitoring. This monitoring is essential as it keeps the data updated. Before conducting this make a plan on how to detect the problem.  You need to make periodical changes in the previous data, update and keep it advanced.

There are many benefits that the clients obtain from the proactive customer support, which are:

#1 It provides information of system errors or problems that could otherwise become a critical issue. The unmonitored systems go through a lot of risk that can prove to be harmful for the hard drives. The proactive system of operation helps to deal with it in emergency situations where the information stored in the computer can be lost which may in turn affect the critical data and thereby the productivity of the company.

#2 The transparency of the system is great for the service provider. Clients can also view the constant monitoring and will know that the provider is regularly updating system performance and is ready to tackle crisis at any time.

#3 The system also helps in saving money since there the regular monitoring ensures aversion from major crisis. Even the cost of the hourly monitoring is less compared to the loss it would otherwise procure. 

Opting for the proactive support system is a viable business choice. Their automatic analysis and demonstration of data keeps it safe.

Source by Jenny Halimi